![]() ![]() Their rates were reasonable, and Devin also explained that the hourly rate only applied to time spent actively working on the computer.whenever it was just running a test or program, they'd do other things and not bill us for those hours. He ended up taking the tower with him to run diagnostics overnight (as it wouldn't make financial sense to repair the one issue if the hard drive was having issues, too). When he arrived, he was able to backup our accounting software to our external drive, so our business was up and operational again on one of our other computers while he worked on the problem machine. Offering on-site service is a really lovely option for customers. I was able to call and schedule someone to come out same day. ![]() I found CareTech through yelp, and I'm so glad. When our computer suddenly crashed, we were in a panic (especially as it'd been almost a month since we'd last backed up our accounting). ![]() Fantastic! Devin really saved the day and got our construction business operational in a very timely manner. ![]()
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